![]() * SMTP host -> your tenant SMTP host, can be found in your MX record (details in link above), should look like //your tenant address with dot replaced with hypen +. * Check certificate -> Yes (I guess optional but should be good practice) * Configure your notification settings (Setup->Notifications->enable followups and followups via mail -> Email followups configuration This isn't difficult but it's where I struggled and why I want to share. ![]() Again detailed instructions in the link above. * Modify your SPF record to include the GLPI IP address - to avoid that the emails are marked as spam. With your DNS provider - can be Microsoft ![]() Create a new connector, name it and add the GLPI IP address - detailed instructions in the link above. Office 365 IMAP Setting Incoming Server: Port: 993 Connection Security: SSL/TLS Authentication: Password Outgoing Server: Port: 587 Connection Security: STARTTLS Authentication: Password I hope this will resolve your issue. * Create a mail flow connector in the Exchange admin center -> Mail flow -> Connectors. For this you will need a static public IP for the GLPI installation. * We chose to use the SMTP relay function to allow emails to be sent from the GLPI installation without restrictions. How-to on how we implemented sending emails through Office 365 In Office 365
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